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Services
Email and SMS.
Klaviyo email and SMS. Automated flows run in the background, campaigns run on top for launches and seasons, and every send is designed to look like your brand.
Flows by customer stage
New subscriber
- Welcome offer
- Brand and fabric story
- First purchase nudge
Browsing
- Browse abandonment
- Back in stock
- Price drop
Almost bought
- Cart abandonment
- Checkout abandonment
- SMS reminder
After the order
- Order and shipping notes
- Care instructions
- Review request
Coming back
- Cross sell on past purchase
- Replenishment
- VIP and repeat buyer
Gone quiet
- Win-back
- Sunset and list cleanup
- Re-engagement offer
Campaigns
New arrivals, seasonal edits, restocks, collaborations, and sales. We plan a month ahead, segment each send, then write and design it.
How we work
- Audit
- Account, list health, deliverability, and what already earns revenue.
- Flow build
- Four core flows with copywriting included, about a month with one feedback round.
- Ongoing
- Campaign calendar, segmentation, testing, and reporting on a retainer.
What this covers
- Klaviyo setup, list hygiene, segmentation
- Automated flows for every customer stage
- Launch, seasonal, and new arrival campaigns
- Copywriting and on-brand design
- Shopify/website data and triggers wired in
- Reporting on revenue and engagement